Hot on the heels of the most recent ABS airbag recall, Mammut has today issues a service call on their own systems. If you have either an ABS or Mammut bag, you need to check whether or not your bag is affected. Mammut posted the following service bulletin today:

Service Bulletin Mammut / Snowpulse Avalanche Airbag

Individual feedback and intense inspections showed that the connection between the release mechanism and the Venturi box may come loose in very rare cases at very intense use of the avalanche airbag. To exclude loss of function, we ask you to preventively re-equip this connection with the specifically developed clip. This clip prevents coming loose of the connection. Re-equipment of the Venturi clip can be performed quickly and easily by any customer.

Mammut takes the subject of safety very seriously and strives to guarantee best safety to you with our products.

We apologize for the inconvenience and thank you for your trust. We wish you a safe winter.

The following models are affected by the re-equipment call:

Airbag systems of the production seasons Winter 2011/12, 2012/13 and 2013/14.

Airbag systems of the production seasons Winter 2011/12, 2012/13 and 2013/14.

Airbag systems of the production seasons Winter 2011/12, 2012/13 and 2013/14.

  • Removable Airbag System RAS
  • Protection Airbag System
  • Snowpulse Lifebag System

These systems can be installed in backpacks by Mammut, Snowpulse, Highmark by Snowpulse, Scott, as well as Ferrino, Oakley and Jones Snowboarding.

To see if your avalanche airbag needs to be re-equipped, open the backpack and expose the release mechanism connected to the cartridge.

The sticker with the reference to the respective season is attached to the rear of the release mechanism.

 

Models of the season Winter 2011/2012


The release mechanism has no season indication

 

Models of the season Winter 2012/2013

The season of your avalanche airbag is listed on the lower left of the release mechanism.

 

Models of the season Winter 2013/2014

The season of your avalanche airbag is listed on the lower left of the release mechanism.

 

The Venturi clip MUST be re-equipped in these models.


The Venturi clip does NOT have to be re-equipped in these models:

Models with the Inflation System 2.0 from the production season Winter 2014/2015 and models with the Inflation System 1.0. (System before 2011)

The season of your avalanche airbag is listed on the lower left of the release mechanism.

 

The Venturi clip does NOT have to be re-equipped in these models.


Order form & installation instructions

Re-equipment of the Venturi clip can be performed quickly and easily by any customer. The required clip with installation instructions can be requested free of charge via an order form. Your data will of course be treated confidentially and only be used in the scope of the re-equipment campaign.

Feel free to call us or send an email if you have any questions.


Addresses Mammut Customer Service

Europe

Mammut Sports Group GmbH
Customer Service
Mammut-Basecamp 1
87787 Wolfertschwenden
Germany

[email protected]

+49 8334 36 20 301

Switzerland and other countries

Mammut Sports Group AG
Customer Service
Birren 5
5703 Seon
Switzerland

[email protected]

+41 62 769 83 88

USA

Mammut Sports Group Inc.
458 Hurricane Lane
Suite 111
Williston
US-VT 05495

[email protected]

+1 800 451 5127

Canada

Mountain Sports Distribution
802 9th St N
Golden BC
V0A 1H2
Canada

[email protected]

TF: 1-888-987-7533
F: 1-250-344-2353

Norway

Ajungilak AS
Professor Birkelandsvei 36
1081 Oslo
Norway

[email protected]

+47 23 14 37 00

UK

Mammut UK Ltd.
Office 1&2 Brookside Mill
Brook Street
Macclesfield
SK11 7AA Chesire
UK

[email protected]

+44 1625 508218

Posted from service bulletin at http://www.mammut.ch/venturi-clip.html